Terms & Conditions

Shipping in Canada

Items purchased online are shipped within 48 hours. Please allow 2-7 business days for package to be delivered.   

Shipping in the United States and other countries.  

Items purchased online are shipped within 48 hours. Please allow for 7-14 business days for package to be delivered. 

Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. Street Mutt is not for responsible for duties you are changed as these are out of our control. 

Payment

All prices online appear in Canadian Dollars.

Exchange

No cash refunds. Exchange or store credit within 7 days of purchase, product must be in new unused condition and sealed. Exchanges and store credits will only be issued with proof of purchase.

In order to qualify for an exchange or store credit, Street Mutt must be contacted by email for an authorization number, within 7 days of receiving your shipment. This authorization number must be included with the items being returned or the shipment will be refused.

The customer is responsible for the shipping costs of their exchange in Canada, United States or any other country. Please ensure you have kept the original receipt and the returning item unused and sealed. Once we receive the item back we will issue a store credit or ship out the item to be exchanged within 7 days and the customer will be responsible for this shipping cost as well. You will receive a confirmation email when your exchange has been processed.  

Street Mutt reserves the right to deny exchanges that do not comply with the above stated conditions.